Contact us
Questions, safety reports and privacy requests: info@heykoala.app. We review safety reports promptly.
Account review
Every new account and profile photo is reviewed by our team before other members can see it. If your photo is not approved, the app tells you and you can choose a new one.
Membership
Your first approval starts 90 days of free access. After that, Spotin is an auto-renewing subscription you can manage or cancel in your Apple Account settings. Manage it in the app at Profile > Account & support > Manage Membership.
Blocking and reporting
Use the ••• button on a member's card, request or conversation to block or report them. You can unblock people in Profile > Account & support > Blocked Members.
Deleting your account
Go to Profile > Account & support > Delete Account. Deleting your account does not cancel an App Store subscription; cancel it in your Apple Account settings.